Published on July 12th, 2019 | by Admin
Huawei doubles-down on customer experience with new Happytel partnership
Huawei Australia has today reinforced its commitment to customer service, announcing a partnership with one of Australia’s most trusted mobile phone and tablet repairers, Happytel.
The partnership will deliver an unrivalled service centre network for customers with 56 collection points and two service centres to service customers across Australia.
Commenting on the announcement, Larking Huang, Managing Director of Huawei Consumer in Australia said, “Our customers come first and we are excited to partner with Happytel to ensure Huawei consumers have peace of mind and the convenience of Happytel’s nationwide authorised service centres.”
Commenting on Happytel’s partnership with Huawei, Happytel Director, Elizabeth Ryu, added: “Happytel has a strong commitment to service, solution and experience. Partnering with Huawei was an easy decision to make with such aligned values.”
Huawei’s continued commitment to customer experience comes after the company recently broke sales records, with over 100 million smartphones shipped globally so far this year2. Huawei’s flagship P30 Series played a significant role with the sales volume hitting 10 million just 85 days after launch, 62 days less than the P20 Series.
“It’s been a record-breaking year for Huawei flagship devices. We are committed to Australians and will continue investing in R&D to ensure we meet their needs by developing innovative yet nimble devices that push the boundaries of what a smartphone can do,” Mr Huang concluded.
The HUAWEI P30 Series has been celebrated across the world since its launch in March. Praised for its leading camera capabilities, stylish design and incredible AI integration, the award-winning P30 Pro camera has been redesigned with an all-new Leica quad camera system including a new sensor which allows more light than ever before, providing the best low-light performance of any smartphone camera to date. The device has been coined by many industry experts as the “Best Flagship of 2019” and “Best Smartphone Photography.”
The HUAWEI P30 and the HUAWEI P30 Pro retail at RRP AU$1,099 and AU$1,599 respectively, and are available in two colours – Breathing Crystal and Aurora – from JB-Hi Fi, Amazon, Harvey Norman, Mobile Citi, bNEXT and Kogan, as well as telcos Telstra, Optus and Vodafone.
Huawei Australia also recently launched the latest device in its award-winning HUAWEI P30 Series, the HUAWEI P30 lite. The ultra-lightweight and cost-efficient option to its two predecessors. Also compact in size, it’s perfect for the modern Australian that’s always on the go. The HUAWEI P30 lite retails at RRP AU$499 and is available at JB HiFi and Harvey Norman. As part of its launch in Australia, those who purchase a HUAWEI P30 lite will also receive a free pair of Huawei FreeBuds lite, valued at $199 RRP (available only while stocks last).
More Huawei support information can be found https://consumer.huawei.com/au/support/.