Published on November 17th, 2022 | by Adrian Gunning
Ubisoft and Riot Games Announce the “Zero Harm In Comms” Research Project To Detect Harmful Content In Game Chats
Today, Ubisoft and Riot Games announced the “Zero Harm in Comms” research project, a technological partnership to enhance the reach of their artificial intelligence-based solutions in order to prevent harmful player interactions. This research initiative aims to create a cross-industry shared database and labeling ecosystem that gathers in-game data, which will better train AI-based preemptive moderation tools to detect and mitigate disruptive behavior. Both active members of the Fair Play Alliance, Ubisoft and Riot Games firmly believe that the creation of safe and meaningful online experiences in games can only come through collective action and knowledge sharing. As such, this initiative is a continuation of both companies’ bigger journey of creating gaming structures that foster more rewarding social experiences and avoid harmful interactions.
“Disruptive player behaviors is an issue that we take very seriously but also one that is very difficult to solve. At Ubisoft, we have been working on concrete measures to ensure safe and enjoyable experiences, but we believe that, by coming together as an industry, we will be able to tackle this issue more effectively.” said Yves Jacquier, Executive Director, Ubisoft La Forge. “Through this technological partnership with Riot Games, we are exploring how to better prevent in-game toxicity as designers of these environments with a direct link to our communities.”
Through the “Zero Harm in Comms” research project, Ubisoft and Riot Games are exploring how to lay the technological foundations for future industry collaboration and creating the framework that guarantees the ethics and the privacy of this initiative. Thanks to Riot Games’ highly competitive games and to Ubisoft’s very diversified portfolio, the resulting database should cover every type of player and in-game behavior in order to better train Riot Games’ and Ubisoft’s AI systems.
Disruptive behavior isn’t a problem that is unique to games – every company that has an online social platform is working to address this challenging space. That is why we’re committed to working with industry partners like Ubisoft who believe in creating safe communities and fostering positive experiences in online spaces,” said Wesley Kerr, Head of Technology Research at Riot Games. “This project is just an example of the wider commitment and work that we’re doing across Riot to develop systems that create healthy, safe, and inclusive interactions with our games.”
Still at an early stage, the “Zero Harm in Comms” research project is the first step of an ambitious cross-industry project that aims to benefit the entire player community in the future. As part of the first research exploration, Ubisoft and Riot are committed to sharing the learnings of the initial phase of the experiment with the whole industry next year, no matter the outcome.