Published on November 15th, 2022 | by Adrian Gunning
Xbox Releases First-Ever Transparency Report with Community Safety Practices
Xbox recognises the power of play and is committed to making play more fun by creating positive gaming experiences that are safe, inclusive and accessible for all players. Xbox also knows safety is a common concern for people, many of whom will be spending more time gaming as the holidays approach.
To help ease some of these concerns, Xbox today released its first Digital Transparency Report, which covers a range of actions taken to moderate content, protect players on the platform and foster a positive environment where every player is empowered to control what they see and experience through customisable settings and message filters. Key takeaways include:
- Xbox is taking action to offer better experiences. The Xbox team issued more than 4.33M proactive enforcements against inauthentic accounts, representing 57% of the total enforcements in the reporting period. Inauthentic accounts are typically automated or bot-created accounts that can detract from positive player experiences. This proactive moderation, up 9x from the same period last year, allows Xbox to catch negative content and conduct before it reaches players. Xbox continues to invest and improve its tech so players can have safe, positive, and inviting experiences.
- Players are stewards of the community. Player reporting is a critical component in Xbox’s safety approach. Alongside increased proactive safety measures, investments in scanning and filtering technologies, and education from the Xbox Ambassador community, reporting helps Xbox improve the work that it does to better protect players. Xbox’s players provided over 33M reports this period, with communications (46%) and conduct (43%) accounting for the majority of player concerns. Content moderation agents are on-staff 24 hours a day, 7 days a week, 365 days a year to make sure the content and conduct found on the platform adheres to Xbox’s Community Standards.
- Players are in control. Every player is different and preferences on content and experiences are not one-size-fits-all. Xbox offers many ways for players to customise settings, from message filters to parental controls, at any point in their Xbox experience. These settings allow players to manage the type of content they see and experience across all the ways they play, whether on PC, console, or anywhere with Xbox Cloud Gaming. It’s up to the players, friends, and family members to take control and implement the settings that are right for them.