Melbourne, 25 November 2010 – AVG (AU\/NZ) Pty Ltd, the Australia, New Zealand and Pacific Islands distributor of the award-winning AVG Anti-Virus and Internet Security software, has been awarded the title of \u2018Australian Vendor of the Year\u2019 by Australia\u2019s largest IT franchise, Computer Troubleshooters, for the third year running.<\/p>\n
The more than 90 Computer Troubleshooters\u2019 franchisees across Australia vote on criteria including product and service quality, to decide which vendor adds the most value to their businesses throughout the year.<\/p>\n
According to Computer Troubleshooters Australia National Director, Nick Roche: \u201cAVG (AU\/NZ) won in a very convincing manner this year. The AVG product quality is well known and is obviously a contributing factor, but it is the quality and speed of AVG (AU\/NZ)\u2019s support service, the ease of being able to buy via the reseller centre and their \u2018can do\u2019 attitude which has given them the credibility to win the award for the third consecutive year \u2013 something no other vendor has achieved.\u201d<\/p>\n
In presenting the award at the annual Computer Troubleshooters Asia Pacific Conference held in Sydney over the weekend, Chip Reaves, Computer Troubleshooters\u2019 Global CEO, said: \u201cWe have had a strong global relationship with AVG over the past six years and it\u2019s great to see the local distributor exceeding expectations year after year.\u201d<\/p>\n
In accepting the award, Peter Cameron, Managing Director, AVG (AU\/NZ), said: \u201cWe\u2019re so proud to win this award for the third year in a row. It\u2019s a great tribute to our staff who consistently go the extra mile to make sure our partners are fully supported and that it\u2019s easy to do business with us. We\u2019ve put a lot of effort into making our Reseller Centre user-friendly and we have put in place several new incentive schemes to reward our resellers. This has included paying $37,000 in Direct Renewal Guarantee commissions over the last six months to resellers whose customers renewed, increased or upgraded their licences direct with AVG (AU\/NZ).\u201d<\/p>\n
Michael Dowling, AVG (AU\/NZ)\u2019s Sales Director said: \u201cThe Computer Troubleshooters award is great encouragement for us to continue raising the bar on service and support to our resellers and to find new ways for resellers to maximise the sales of our products.\u201d<\/p>\n
In turn, AVG (AU\/NZ) presented its second annual \u2018Australian Computer Troubleshooters Reseller Award\u2019 to Computer Troubleshooters Toowoomba. The selection was based on a combination of 2010 sales, growth and marketing of AVG products by an Australian Computer Troubleshooters outlet. It was also in recognition for consistent performance and inroads into the SMB market.<\/p>\n
Nick Roche described Computer Troubleshooters\u2019 Toowoomba as \u201ca consistently high performing franchise which is succeeding in making great inroads in the SMB market. For them, as for all of us, a reliable supplier along with superb service, support and delivery is crucial.\u201d<\/p>\n
On accepting the award, Director of the Toowoomba franchise, Neil Sciffer, said: \u201cAVG (AU\/NZ) has a really generous reseller program. They are very straightforward and easy to work with, and their reseller website makes it easy to manage renewals. We\u2019re delighted to win this award which recognises a mutually beneficial relationship.\u201d<\/p>\n
About Computer Troubleshooters<\/p>\n
Computer Troubleshooters is Australia\u2019s Largest IT Support Franchise Network offering computer repair, maintenance and networking services in all states of Australia. Founded in Australia in 1997 it now part of the Computer Troubleshooters international franchise network in 27 countries providing onsite computer services to home and business users.<\/p>\n
About AVG (AU\/NZ) Pty Ltd \u2014 www.avg.com.au<\/p>\n
Based in Melbourne, AVG (AU\/NZ) Pty Ltd distributes the AVG range of Anti-Virus and Internet Security products in Australia, New Zealand and the South Pacific. AVG software solutions provide complete real-time protection against the malware, viruses, spam, spyware, adware, worms, Trojans, phishing and exploits used by cyber-criminals, hackers, scammers and identity thieves. AVG protects everything important and personal inside computers \u2014 documents, account details and passwords, music, photos and more \u2014 all while allowing users to work, bank, shop and play games online in safety.<\/p>\n
AVG provides outstanding technical solutions and exceptional value for consumers, small to medium business and enterprise clients. AVG delivers always-on, always up-to-date protection across desktop, and notebook PCs, plus file and e-mail servers in the home and at work in SMBs, corporations, government agencies and educational institutions.<\/p>\n","protected":false},"excerpt":{"rendered":"
Melbourne, 25 November 2010 – AVG (AU\/NZ) Pty Ltd, the Australia, New Zealand and Pacific Islands distributor of the award-winning AVG Anti-Virus and Internet Security software, has been awarded the title of \u2018Australian Vendor of the Year\u2019 by Australia\u2019s largest IT franchise, Computer Troubleshooters, for the third year running. The more than 90 Computer Troubleshooters\u2019<\/p>\n